Message from the Management

2013-2014 saw years of great changes in Greece. What has not changed, however, is our commitment to corporate responsibility.
It remains as strong as ever.
The social purpose of our business is something the we are very proud of and of course it’s central to how our people feel about working here. By doing business responsibly and building relationships with customers and the communities we are part of, we’re managing our risks and motivating our people – ensuring we’ll be around for the long term to deliver on our commitments. This means doing all we can to help our customers when the big things happen in life. To be trusted, respected for the way we do things, sustainable in our business practices, and make a real contribution to society through our corporate responsibility agenda.
What gives our corporate responsibility strategy the edge is the dedication of our people. They demonstrate their commitment by acting responsibly every day – putting our customers first and giving them great service. Even during this challenging year, our corporate responsibility agenda has remained core to who we are and what we do.
Throughout this report you’ll see details of some great achievements during the reporting period.